Legal Document

k777 bd Privacy Policy

Your personal information is of the utmost importance to us. This document explains in detail how k777 bd collects, stores, and keeps your information secure.

SSL Encryption Personal Data Protected Transparent Policy Bengali and English Support
Last Updated: January 2025

This Privacy Policy ("Policy") sets out the terms governing the collection, use, and protection of information between the k777 bd platform ("Platform", "we", "our") and each member who uses its services ("you", "user"). By using the Platform, you are considered to have agreed to this Policy.

What Information We Collect

k777 bd collects various types of information from members. The purpose of collecting information is to improve service quality, ensure account security, and meet applicable legal obligations in Bangladesh.

1.1 Information You Provide Directly

Information you provide yourself during registration and account management:

  • Full name and date of birth (for age verification — this service is for users aged 21+)
  • Mobile number and email address
  • National ID card or passport number (for KYC verification)
  • bKash, Nagad, Rocket or bank account details (to process transactions)
  • Password and security question answers

1.2 Automatically Collected Information

The following information may be collected automatically while using the Platform:

  • IP address and device type (mobile, tablet, or desktop)
  • Browser type and operating system version
  • Time of site access and session duration
  • Data obtained through cookies and similar tracking technologies
  • Gaming patterns and betting history

1.3 Information Received from Third Parties

Where needed for identity verification or fraud prevention, k777 bd may receive a limited amount of information from trusted third-party service providers. In such cases, the third party's own privacy policy may also apply.

Purpose of Data Use

Collected information is used only for the purposes described below. k777 bd never uses your personal information for unnecessary reasons.

Purpose Explanation
Account Management Completing registration, ensuring login security, and keeping the account secure.
Financial Transactions Processing deposits and withdrawals and maintaining a record of transaction history.
Identity Verification (KYC) Confirming age and identity and complying with anti-money laundering regulations.
Customer Support Resolving issues quickly through live chat and email.
Responsible Gaming Analysing playing behaviour to assist users who may be at risk.
Security and Fraud Prevention Detecting suspicious activity and keeping accounts secure.
Contact Notifying you of important service announcements, policy changes, and relevant offers.

To learn more about our terms of service, read the Terms and Conditions page, where user rights and responsibilities are clearly stated.

Data Sharing and Disclosure

k777 bd does not sell your personal information to any third party. However, limited information may be shared in the specific circumstances below:

3.1 Service Provider Partners

Necessary information may be shared with selected partners for payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and technical infrastructure management. These partners may use the information only for the assigned task and are bound by strict confidentiality agreements.

3.2 Legal Obligations

Information may be disclosed to comply with court orders, valid requests from investigative authorities, or applicable legal requirements. In such cases, k777 bd will disclose only the information that is legally required.

3.3 Business Transfers

In the event of a change of ownership or business merger, member information may be transferred. You will be notified in advance and your consent will be obtained before any new policy takes effect.

3.4 With Your Permission

Outside the reasons above, information will not be shared with third parties without your explicit consent.

Data Security Measures

k777 bd applies industry-standard technical and administrative measures to protect your information. The key components of our security framework are:

  • SSL Encryption: All pages and data transfers on the Platform are secured with SSL encryption, which keeps your information hidden from third parties.
  • Encrypted Data Storage: Stored sensitive information is protected through strong encryption algorithms.
  • Access Control: Only authorised staff can access specific information on a need-to-know basis.
  • Regular Security Audits: Regular technical audits are conducted to identify system vulnerabilities.
  • Two-Factor Authentication (2FA): OTP and other verification methods are available for account access.
  • Fraud Monitoring: Automated systems monitor for unusual activity around the clock.

Please note, however, that no system on the internet is completely secure. Keeping your password confidential and avoiding logging in on unfamiliar devices is your own responsibility.

Cookies and Tracking Technologies

The k777 bd platform uses cookies and similar technologies. These are small data files stored in your browser that help improve service quality.

5.1 Types of Cookies

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Performance Cookies: Used to analyse page loading times and usage patterns to improve the service.
  • Functionality Cookies: Remember your language preference, theme setting, and other preferences.
  • Analytics Cookies: Used to understand which parts of the Platform are used most.

5.2 Cookie Control

Most cookies can be controlled or deleted from your browser settings. However, disabling essential cookies may cause some Platform features to not work properly.

Data Retention Period

How long your information is retained depends on the type and purpose of the data. k777 bd does not hold any information longer than necessary.

  • Account Information: Retained for as long as the account is active and, after closure, for a specified period as required by law.
  • Financial Transaction Records: Retained for an extended period due to anti-money laundering requirements and legal obligations.
  • Customer Support Records: Retained for as long as applicable for service improvement and dispute resolution.
  • Analytics Data: Generally converted to anonymous form and deleted after a set period.

If you request account closure, we will delete your information as soon as possible; however, some information may need to be retained for a specified period due to legal obligations.

Your Rights and Choices

k777 bd believes every user should have full control over their own information. You have the following rights:

7.1 Right to Access Information

If you wish to know what information we hold about you, you may submit a written request. We will provide that information within a reasonable time.

7.2 Right to Correct Information

If any information in your account is incorrect or outdated, you may have it corrected. This can be done directly from account settings or through customer support.

7.3 Right to Request Deletion

In certain circumstances you may request that your information be deleted. However, this may not be fully possible in cases involving legal obligations or active transactions.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you may opt out at any time. However, important account and security notifications cannot be turned off.

To learn more about your responsible gaming rights and self-exclusion options, visit our Responsible Gaming page.

Protection of Minors' Information

All services of k777 bd are strictly for users aged 21 and above. We never knowingly collect personal information from minors. Age verification is mandatory at registration and additional verification may be carried out if needed.

If we have reason to believe that a minor has provided information, we will delete that information and close the associated account.

Policy Changes and Updates

k777 bd reserves the right to update this Privacy Policy as needed. For any significant changes:

  • The "Last Updated" date at the top of the page will be changed.
  • For notable changes, advance notice will be sent to the registered email address or mobile number.
  • Continuing to use the Platform after a change has been made will be considered as your agreement to the revised policy.

You may also visit our About Us page to read this Policy alongside our general terms of service, where details about k777 bd's identity and values are provided.

Contact Us

If you have any questions, complaints, or information requests regarding this Privacy Policy, please contact us directly. The k777 bd support team is available in both Bengali and English, seven days a week, twenty-four hours a day.

Live Chat
Log in to the Platform and speak with us via live chat at any time.
Email Support
[email protected]
Support Hours
24/7 — seven days a week, twenty-four hours a day